Privacy Policy
Last updated: January 20, 2026
Snowthere ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website snowthere.com.
Information We Collect
Information You Provide
- Email address - When you subscribe to our newsletter
- Quiz responses - When you use our resort matching quiz
- Feedback - When you contact us or report issues
Information Collected Automatically
- Device information - Browser type, operating system, device type
- Usage data - Pages visited, time spent, referral source
- IP address - Used for approximate geographic location
- Cookies - See Cookie Policy section below
How We Use Your Information
- To send you our newsletter (with your consent)
- To improve our website and content
- To analyze usage patterns and optimize user experience
- To respond to your inquiries
- To comply with legal obligations
Cookie Policy
We use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings and our cookie consent banner.
Types of Cookies We Use
Essential Cookies
Required for the website to function. Cannot be disabled.
Analytics Cookies (Google Analytics)
Help us understand how visitors use our site. Only set with your consent. Google Analytics may transfer data to the US. See Google's Privacy Policy.
Preference Cookies
Remember your cookie consent choice and preferences.
Third-Party Services
We use the following third-party services that may collect data:
- Google Analytics - Website analytics (with consent)
- Vercel - Website hosting
- Supabase - Database services
We do not sell your personal information to third parties.
Your Rights (GDPR/CCPA)
If you are in the European Economic Area (EEA), UK, or California, you have the following rights:
- Access - Request a copy of your personal data
- Rectification - Request correction of inaccurate data
- Erasure - Request deletion of your data ("right to be forgotten")
- Portability - Request your data in a machine-readable format
- Objection - Object to processing of your data
- Withdraw consent - Withdraw previously given consent at any time
California residents (CCPA): You also have the right to know what personal information we collect, the right to delete, and the right to opt-out of the sale of personal information. We do not sell personal information.
Exercise Your Rights
Request a copy of your data or ask us to delete it.
Data Retention
- Newsletter subscriptions: Until you unsubscribe
- Analytics data: 26 months (Google Analytics default)
- Server logs: 30 days
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (HTTPS) and secure data storage. However, no method of transmission over the Internet is 100% secure.
Children's Privacy
Our website is intended for adults planning family trips. We do not knowingly collect personal information from children under 13 (or 16 in the EEA). If you believe we have collected such information, please contact us immediately.
Contact Us
For privacy-related inquiries or to exercise your rights, contact us at:
Email: privacy@snowthere.com
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.